You know the Peter Principle – that everyone gets promoted to their level of incompetence. In organizations, we often act like the Peter Principle is a terminal disease. The only solutions are to demote this person or fire him. He has risen beyond his capabilities.
Let’s say I feel it’s important to my leadership that I listen more fully to my team members, giving them my full attention. OK, that’s reasonable. But am I the self that can deliver on that commitment? If I were, I probably would have done it already. Habits like how we communicate are embedded in us at all levels – they live in our bodies, our hearts, our emotions and our thoughts.