Seems like the subject of trust is in the air. Maybe it’s the unsettled feeling in the political climate. Maybe it’s what my ears are tuned to. But I’m hearing it a lot.
Clients are asking me what they can do to create an environment where team members will acknowledge their mistakes or gaps in their expertise. Others are dealing with the emotional overload of supporting staff members who face serious life challenges and want to provide that support but aren’t sure how.