If you expect to get superior results, your execution capability should be finely honed. Check out these 7 Deadly Sins in your organization.
Culture and the customer experience
I often like to take care of an errand during my morning walk. It saves on gas and gives the walk a direction and purpose. This morning, I decided to walk over to the bank to close my account, having recently changed to a new bank. I looked on the web to see what time the branch opened – 7:30am. I arrived at the bank at 8:15 to find that only the drive-up opens at 7:30; the lobby opens at 9:00. Fine, I thought.
Two Simple Things You Can do to De-Stress
Spring Cleaning — Focus on Your Priorities
Engaging – what are your options?
Get the drama out – growth pains
Supply Chain – so yesterday
Preventing Mistakes vs. Pushing your Edge
Can you build an organization on love?
“In every situation, you must lead with your real self, because if you’re going to be on the leading edge of management, you sometimes must be on the emotional edge as well.”
James Autry (author of Servant Leadership)
Words like “emotion” and “love” are not part of our mainstream leadership vocabulary. So I want to ask you, can you build an organization on love?